Creating Unforgettable Experience

Creating an unforgettable experience requires attention to detail, creativity and a willingness to go above and beyond. Whether it's planning a romantic dinner, organizing a surprise party or arranging a once-in-a-lifetime adventure, the key is to tailor the experience to the individual or group. From the venue and ambiance to the food and entertainment, every aspect should be carefully considered to ensure that the experience is truly unforgettable. Memorable experiences often involve a combination of sensory stimulation, emotional connection, and a sense of novelty or excitement.

Our Vision & Mission

Our vision is to be recognized as an eco-friendly hotel operator infused with the essence of Indonesian cultural heritage.

Our mission is to cultivate the hospitality and property businesses by relentlessly striving to deliver an unforgettable customer experience.

Who we are

Welcome to Omega Hotel Management, a homegrown Indonesian hospitality management company dedicated to providing exceptional service and maximizing the success of our hotel partners. With a team of experienced professionals and a proven track record of success, we are committed in delivering superior results and exceeding expectations. Our comprehensive approach encompasses every aspect of hotel management, from operations and revenue management to sales and marketing, ensuring that each property under our management is positioned for long-term success. Discover how Omega Hotel Management can help your property thrive in today's competitive hospitality landscape.

Quality Policy of Omega Hotel Management

Omega Hotel Management, under the ALFALAND GROUP, is a company that provides professional services as a hotel management operator grounded in the core values of PRIDE (Professionalism, Respect, Innovation, Determination, and Empathy). We are committed to implementing the company's quality policy as follows:
  1. Adhering strictly to applicable laws, rules, and regulations in all operational aspects.
  2. Providing professional hotel management services that uphold the highest standards of quality.
  3. Creating a work environment that values mutual respect, appreciation, and diversity.
  4. Enhancing our processes, services, and products through a steadfast commitment to continuous improvement and innovative development.
  5. Implementing an effective and efficient quality management system aligned with ISO 9001:2015 standards.

Bureau Veritas Certification

Omega Hotel Management, as part of the ALFALAND GROUP, is proud to be officially certified with ISO 9001:2015 by Bureau Veritas a globally recognized standard for quality management systems.

As a hotel operator that manages a diverse portfolio of properties, this certification reaffirms our strong commitment to operational excellence, service consistency, and continuous improvement across all aspects of hotel management.Through ISO 9001:2015, we ensure that:

  • Every operational process follows international best practices and regulatory compliance
  • Our hotel services meet the highest standards of guest satisfaction and quality
  • We foster a professional work environment based on respect, diversity, and teamwork
  • Our systems are designed for efficient management, ensuring smooth day to day hotel operations
  • We consistently evaluate and enhance our performance through data driven improvement and innovation
Our Achievements : <ul> <li>The First Local Operator Hotel Management with Business 4.0 from Property & Bank</li> <li>Certificate of Excellence 2018 from Tripadvisor</li> <li>Award of Excellence 2019 from TRUSTYOU</li> <li>Exceptional Guest Experience Value 2018 from Traveloka</li> <li>The Most Promising Brand 2019 fromFranchise Magazine</li> <li>Best in Service Hotel Exclusive Award 2019 from Pegipegi</li> <li>Customer Review Awards 2018 from Agoda.com</li> <li>Guest Review Award 2017 from Booking.com</li> </ul>

Achievements

Our Achievements :
  • Quality Management System 2025 with ISO 9001:2015
  • Best National Hotel Management with Technology Innovation from Property & Bank Award 2024
  • The First Local Operator Hotel Management with Business 4.0 from Property & Bank
  • Certificate of Excellence from Tripadvisor
  • Award of Excellence from TRUSTYOU
  • Exceptional Guest Experience Value from Traveloka
  • The Most Promising Brand from Franchise Magazine
  • Best in Service Hotel Exclusive Award from Pegipegi
  • Customer Review Awards from Agoda.com
  • Guest Review Award from Booking.com

Milestone

  • 2013 : Cordela Hotel Medan, Alfa Resort
  • 2015 : Cordela Hotel Cirebon
  • 2016 : Grand Cordela Hotel Bandung, Cordela Hotel Kartika Dewi Malioboro Yogyakarta, Cordela Hotel Senen, Cordex Hotel Ancol
  • 2017 : Grand Cordela Hotel AS Putra Kuningan, Cordela Hotel Pangkalpinang
  • 2018 : Cordela Inn R. Sukamto - Palembang
  • 2019 : Alam Hotel by Cordela - Medan, Cordex Oase Pekanbaru, Cordela Inn Bengkulu
  • 2020 : Cordela Inn Sidoarjo, Cordela In Milennium Medan
  • 2021 : Hayo Hotel by Cordela - Palembang
  • 2022 : Cordex Hotel Medan, Cordela Suites Tasikmalaya
  • 2023 : Cordex Marelan Medan
  • 2024 : Cordela Suites Cianjur
  • 2025 : Cordela Inn Jakarta Airport, Cordela Hotel Pontianak
  • 2025 :Signata Genting Highlands
Our Brands