We take pride in delivering exceptional service and results that exceed our clients' expectations. Let us help you manage your hotel property with confidence, so you can focus on providing an exceptional guest experience.
Providing professional service in managing investor properties and maintaining the quality of services to achieve maximum result. Providing professional advice and guidance to investors who are interested in entering hospitality industry.
Managing day-to-day operation of your property. We conduct monthly financial and operational meeting with unit GM & HM to ensure hotel's potential revenue and profit is achieved, Our sales and revenue team regularly conduct weekly meeting to discuss strategies and plans of action.
Planning, Designs and Concepts, Purchasing, Reservation System, Hiring & Training. We assist to conceptualize, design, build and fit out projects in the most marketable, operationally efficient and cost-effective manner.
We prepare a complete Business Environment Analysis, the design brief and facility recommendations and provide standard room designs, including electrical outlets and lighting requirements.
Customer Relationship Management
Customer Relationship Management (CRM) is a business strategy that focuses on managing interactions with customers in order to improve customer satisfaction, retention, and profitability. Our CRM involves the use of technology and data analysis to gather and analyze information about customers, such as their buying habits, preferences, feedback with email blast and whatsapp blast.
From the beginning, our team always believed that information technology would become increasingly important in our business and daily life, as we continue to develop beneficial technology in software and website development.
Have a look at our Digital+ page to find out more about our IT developments.
Pre-Opening & Re-Branding
This team is typically comprised of a group of experienced professionals who specialize in various areas of hotel operations, including sales and marketing, finance, human resources, and operations.